FAQs

You Have Questions. We Have Answers.


  1. How do Sofiques insoles help with foot comfort?

Our insoles are designed to provide enhanced support and cushioning, helping reduce pressure on your feet during daily activities such as walking or standing.


  1. Who are these insoles suitable for?

Sofiques insoles are suitable for anyone looking for additional comfort and support, especially people who spend long hours on their feet.


  1. How long does it take to feel the difference?

Many customers notice improved comfort shortly after use. However, results may vary depending on individual usage and needs.


  1. Will these insoles fit my shoes?

Yes, our insoles are designed to fit most types of shoes. You can easily trim them to match your size for a perfect fit.


  1. How do I clean the insoles?

We recommend gently hand washing with mild soap and water, then letting them air dry completely before reuse.


  1. How long do the insoles last?

With regular use, our insoles are designed to maintain their structure and comfort for an extended period, depending on usage conditions.


  1. Do you offer a guarantee?

Yes, we offer a 30-day return policy. If you are not satisfied with your purchase, you can contact us for assistance.


  1. How long does shipping take?

Orders are processed within 1–2 business days. Delivery typically takes 5–10 business days depending on your location.


  1. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email.


  1. How can I contact Sofiques?

You can contact us anytime at support@sofiques.com or call us at +1 251-910-9361. Our team is happy to assist you.